Draft — not in effect yet.
Terms of Use
These terms are an agreement between you and Liew Jia Ye ("we", "us") about your use of the Bean app and website (together, "Bean"). By using Bean you agree to them. Our Privacy Policy explains how we handle your information.
1. Who can use Bean
You must be at least 18 years old and able to make a binding agreement. You are responsible for your account and for what happens in it; keep your phone and sign-in secure.
2. What Bean does
Bean is a personal assistant that uses AI to turn your voice, screens and notes into summaries, to-dos, reminders and other results, and can run jobs for you on a schedule. Features may change over time, and some need a paid plan, a connected app or a permission on your phone.
3. AI output — please check it
Bean's answers, summaries, transcripts and other output are produced by AI and can be incomplete or wrong. Check anything important before you rely on it. Bean does not give medical, legal, financial or other professional advice, and is not a substitute for a professional or for emergency services. Reminders and schedules can fail or be late (for example if your phone is off or a permission is removed); don't rely on Bean alone for anything critical.
4. Actions Bean takes for you
Bean can change things inside the app and, when you connect other apps, act in them for you. Anything that sends a message, spends money or deletes something waits for your tap; other changes show a card you can undo. You are responsible for the actions you approve.
5. Your content
You own what you put into Bean and the output it makes for you. You give us permission to process your content only as needed to run Bean for you (including sending parts of it to our AI providers as described in the Privacy Policy) and, if you say yes in Settings, to use examples to improve Bean. You confirm you have the right to give us that content.
6. Recording and other people
Many places require the consent of everyone in a conversation before it is recorded. You are responsible for following the recording, privacy and other laws that apply to you, for telling people when you record them, and for how you use information about other people.
7. Acceptable use
Don't use Bean to: break the law or anyone's rights; record, track or watch people without the consent the law requires; harass, threaten or harm anyone; create sexual content involving minors or any content that exploits children; make weapons or plan violence; create malware or break into systems; spread fraud, spam or deceptive content; or get around plan limits, security or these rules (including by reverse engineering or automated access). You must also follow the usage policies of our AI providers, which apply to the content you send through Bean. We may limit or suspend use that breaks these rules.
8. Plans, subscriptions and trials
- Plans. Bean has a Free plan and paid plans. Each plan includes an AI allowance. When an allowance is used up, Bean tells you when it resets; some features pause until then.
- Billing. Paid plans are sold through the Apple App Store or Google Play and billed by them to the account you buy with. Prices are shown before you buy and may include tax.
- Auto-renewal. Subscriptions renew automatically at the end of each period unless you turn off auto-renew at least 24 hours before the period ends. You can manage or cancel in your Apple ID or Google Play settings. Cancelling stops the next renewal; you keep access until the end of the paid period.
- Free trial. If you start a free trial, it converts to a paid subscription at the price shown when the trial ends unless you cancel at least 24 hours before it ends. Trials are one per person.
- Refunds. Refunds are handled by Apple or Google under their policies.
- Price changes. We will tell you in advance as the store requires.
9. Other services
Bean can work with apps and services we don't control (for example your calendar, email or music service). Your use of them is governed by their own terms, and we are not responsible for them.
10. Our rights
Bean, its design and its software belong to us and our licensors. We give you a personal, non-transferable, revocable licence to use the app for yourself under these terms. If you send us ideas or feedback, we may use them without owing you anything.
11. Ending
You can stop using Bean and delete your account at any time (see how). We may suspend or end your access if you break these terms or if we must for legal reasons; where we reasonably can, we will tell you first. Sections 3, 5, 10 and 12–15 survive.
12. Disclaimers
To the extent the law allows, Bean is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that Bean will be uninterrupted, error-free or that output will be accurate.
13. Limits on liability
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or revenue. Our total liability for any claim about Bean is limited to the greater of the amount you paid us for Bean in the 12 months before the claim, or US$50. Some places don't allow these limits, so they may not fully apply to you; nothing here limits rights you have that can't be waived.
14. Indemnity
If you break these terms or the law while using Bean, you agree to cover reasonable costs and claims that result for us, to the extent the law allows.
15. Law and disputes
These Terms are governed by the laws of Malaysia. Before starting any formal dispute, please contact us at support@hibean.app so we can try to fix it. If you are a consumer, you keep any protections of the law where you live.
16. Apple App Store terms
If you got Bean from the Apple App Store: these terms are between you and us, not Apple, and we — not Apple — are responsible for Bean and its content. Your licence is limited to Apple-branded devices you own or control and to the uses allowed by the App Store's Usage Rules. Apple has no duty to provide maintenance or support for Bean. If Bean fails to meet a warranty that applies, you may tell Apple and Apple will refund the purchase price (if any); otherwise Apple has no warranty duty for Bean. We, not Apple, are responsible for handling any claims about Bean (including product liability, failure to meet legal or regulatory requirements, consumer protection or privacy claims) and any claim that Bean infringes someone's intellectual property. You confirm you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
17. Changes
We may update these terms. If a change is material, we will tell you in the app or by email before it takes effect. If you keep using Bean after that, the new terms apply; if you don't agree, stop using Bean and cancel your subscription.
18. Contact
Liew Jia Ye
support@hibean.app